Description

Job Description

Role Overview

We are seeking a Senior Business Analyst with strong expertise in Agile delivery, stakeholder management, UI/UX design, and data analytics to support enterprise-grade employment platforms and compliance-driven solutions. The role requires deep engagement across business, product, and engineering teams to deliver scalable and accessible systems.

Key Responsibilities

Business Analysis & Requirements Engineering

• Lead end-to-end requirement gathering, stakeholder interviews, and workshops (JAD sessions).
• Define Business Requirements Documents (BRD), Functional Specifications (FSD), and Non-functional Requirements.
• Perform gap analysis (AS-IS vs TO-BE) and feasibility assessments.
• Maintain Requirements Traceability Matrix (RTM) ensuring full lifecycle coverage.

Agile Delivery & Stakeholder Collaboration

• Drive Agile ceremonies: Sprint Planning, Backlog Grooming, Daily Stand-ups, Retrospectives.
• Create and manage user stories, acceptance criteria, and backlog prioritization.
• Act as a liaison between business stakeholders and technical teams.

UI/UX & Process Design

• Design user journeys, wireframes, and prototypes using Figma.
• Ensure accessibility, usability, and compliance standards are embedded.
• Develop process flows, UML diagrams (Use Case, Activity, Sequence).

Data Analysis & Reporting

• Utilize SQL and Power BI for data extraction, analysis, and reporting.
• Build dashboards and generate actionable insights for decision-making.
• Support data-driven product enhancements and performance tracking.

UAT & Quality Collaboration

• Coordinate User Acceptance Testing (UAT) and validation cycles.
• Collaborate with QA teams for case development and defect management.
• Ensure alignment with compliance, security, and governance standards.

Platform & Domain Focus

• Work on employment platforms, workforce solutions, and compliance-driven systems.
• Support initiatives related to accessibility, Medicaid programs, and workforce enablement.

Tools & Technologies

• Agile Tools: JIRA, Azure DevOps
• Design Tools: Figma, Lucidchart, Draw.io
• Data Tools: SQL, Power BI, Excel, Tableau (basic)
• Documentation: MS Visio, SharePoint
• Collaboration: MS Teams
• CRM Exposure: Salesforce (basic)

Required Qualifications

Education

• Bachelor’s Degree in Engineering (Electronics, Computer Science, or related field)

Experience

• 6+ years of experience as a Business Analyst
• Strong exposure to Agile and Waterfall methodologies

Core Competencies

• Requirements Engineering
• Stakeholder Management
• Agile & Scrum Frameworks
• UI/UX Design Principles
• Data Analysis & Visualization
• Compliance & Accessibility Standards
• Cross-functional Collaboration