Customer Service I

Description

VAD Customer Service-Call Center for Acelis Connected Health- 100% Onsite Role-Selected Candidates will start ASAP after screening clearance 30 S Keller Road Orlando, Florida Max Bill Rate $33.10- Pay $22.00 This position is Nonexempt. Hours over 40 will be paid at Time and a Half. Takes inbound or places outbound calls to provide information to customers. Someone that has some type of previous call center experience a plus. • Job Title – Customer Service • Assignment Synopsis: Customer Service phone agent to receive inbound calls from customers for supply orders or additional questions and perform outbound calls to the customer. • This role is a Customer Service role as well and includes some technical support on equipment. Knowledge of Apple products is a plus. Please use attached JD for full Job Details • Top 3 skills you’re looking for on resume: Time management, professional communication with good phone etiquette, detail, and team oriented • Interview process: Video Interview via Teams messenger • Additional information: Will extend month to month- Need someone that is reliable, able to understand the systems and call expectations. Do not need anyone that will not follow the processes and procedures in place. Someone that will handle the customer supply order calls, make outbound calls for customer follow ups and maintaining customers record and following work instructions.