Customer Service Representative III

Description

Location: Fully Onsite Monday–Friday, 8:00 a.m. – 5:00 p.m. Potential to Convert to Full-Time We are looking for a motivated and customer-focused Outside Sales Trainee to support local sales efforts and gain hands-on experience in customer interaction, technical coordination, and outside sales development. This is a fully onsite role with light local travel and the opportunity to grow into a full-time outside sales position. What You’ll Do Support sales reps by visiting customer sites (local travel, ~5%) Handle inbound customer calls and assist with product questions Communicate with technicians on the warehouse floor to verify parts and service needs Coordinate customer service tasks using Salesforce and Microsoft Office Participate in outside sales training and learn key product terminology (e.g., Goodwin Flight Pumps) Prepare for field travel: Must obtain DOT medical card and have a valid MVR Follow safety protocols and wear PPE including safety boots What We’re Looking For 1+ year of Salesforce experience required Strong communication and customer service skills (phone-based work included) Proficiency in Microsoft Office Suite Willingness to work in a sales-focused role with a hands-on approach Comfortable working in a warehouse/shop environment Knowledge of site plans, construction management, and dewatering pump terminology is a plus. Additional Requirements Must be able to obtain and maintain a DOT Medical Card Must have a valid driver's license and clean MVR Safety boots required (PPE will be provided as needed)