Jobs

Description

Candidates must be able to work 50% onsite in Tampa.

Top Skills:

• Efficiency with excel, excellent verbal and written communication skills (will interact with C-suite level), strong organization and problem-solving skills, knowledge of Workday and immigration processes.

Summary

• The Candidate Care Coordinator partners closely with Recruiters and supports the TA Service Model by providing end-to-end support to candidates and hiring managers, including scheduling interviews and facilitating pre-employment activities for the Americas markets with a focus on compliance, efficiency, and providing a positive Candidate and Hiring Manager experience.
• Will support multiple business units and levels across the organization.
• May include C-suite level support.
• Participates in process improvement activities and projects.

A typical day might include the following:

• Actively working within Paradox and Outlook to schedule interviews and provide timely status updates
• Managing and communicating any interview changes to the Candidate, Recruiter and Interview Team
• Booking travel arrangements and conference rooms
• Facilitating pre-employment screenings including background checks following self-adjudication practices, drugs screens, medical mandates, motor vehicle reports, and I-9 employment verification
• Supporting the Digital Onboarding Experience for Candidates and representing TA in troubleshooting or enhancement requests in the Digital Onboarding Experience
• Answering Candidate and Hiring Manager inquiries and using urgency and sound judgement to resolve problems
• Problem-solving technical issues in Workday and other TA systems for internal TA partners and Candidates
• Engaging in candidate care process improvement projects as appropriate
• Ensuring a smooth and positive candidate experience throughout the interview and pre-boarding processes
• Process Improvement activities, including:
• Participation on TAE project teams, including global projects.
• Process mapping, documentation, and presentation

Minimum Requirements:

• High School Diploma required
• Demonstrated proficiency with the Microsoft Office suite, specifically .xls
• Strong sense of urgency in addition to the ability to prioritize and complete projects in a timely manner
• Detail-oriented with excellent verbal and written communication skills
• Excellent organization and problem-solving skills
• Pro-actively embraces new trends, education, technology and tools

Qualifications:

• Spanish speaking and writing required
• 1+ years of HR Admin/Support Experience, with experience in Talent Acquisition preferred
• Knowledge of Applicant Tracking Systems (ATS) required; experience with Workday ATS and scheduling experience preferred
• Understanding of US visas (i.e. H-1B, L-1, TN, F-1, etc.) specifically around compliance and tracking of cases.
• Understanding of the multiple phases of employment sponsored green card applications, specifically PERM LCA postings & recruitment campaign.
• Self-starter who works efficiently and is comfortable managing several different projects and priorities

Physical demands:

• Long periods of sitting in front of a screen
• Hours are normal business hours based on business needs