Program Manager

Description

Program Manager

Top 3 Skills:
Project management methodology and processes
Business excellence methodologies and processes
Communication - Written, oral, and presentation

Primary Job Function:

Responsible for management and execution of multiple related projects and to identify, lead, and manage continuous improvement projects, incorporating best practices in program management.

Core Job Responsibilities:

• Responsible to design, develop, communicate, and execute detailed project plans to achieve overall program goals;
• Monitor progress and performance against project plans and develop dashboards and reports to communicate progress
• Proactively identify changes in project/program scope and propose appropriate measures to reassess and amend milestones, budget, and timeline.
• Lead, coordinate and/or participate on cross-functional team activities from Concept Phase through implementation;
• Conduct meetings including agenda, presentations, and minutes
• Monitor and present communications demonstrating progress against budget, metrics, and strategic objectives;
• Analyze complex problems including those related to project risks; identify their impact; establish probabilities;
• Responsible for completing documentation in a timely manner and in accordance with business and quality standards;
• Identify, lead, and manage continuous improvement projects, incorporating best practices in program management
• Recommend and implement PM strategies and enhancements to improve efficiency;
• Coach and mentor staff on program management skills and tools.
• Assist in idea and feedback capture and cataloging activities

Position Scope:

• Works under general direction
• independently determines and develops approach to solutions collecting and taking into consideration the user needs and available resources within Client
• work is reviewed upon completion for adequacy in meeting objectives
• identifies and quantifies execution risks and their consequences relative to the success of part of a project
• recommends appropriate action
• decisions or recommendations would typically achieve departmental / project objectives
• drives functional performance that ensure cross-functional standards and expectations are met.

Education:

• Bachelor’s Degree and PMP certification required

Candidates / incumbents should possess the following:

• Extensive knowledge of and competency in project management methodology and processes;
• knowledge and experience with business excellence methodologies and processes;
• strong decision-making and problem-solving skills; demonstrated good judgment;
• ability to be creative in achieving objectives while assuring compliance to internal and external requirements;
• ability to utilize commonly accepted project management tools to assist in the development of and adherence to a schedule;
• ability or aptitude to work on problems that are complex in scope where analysis of situations or data involves multiple competing factors;
• ability to form and develop interpersonal, professional relationships; display socially and professionally appropriate behavior;
• ability to work independently and in groups; ability to work cross-functionally and in a matrixed environment;
• ability and aptitude to use various types of databases and computer software;
• ability to prioritize their work tasks;
• ability to communicate effectively with strong written, oral, and presentation skills.